I love and use this product all the time. I have fine blond hair and in between washes, I use this to make it look as though my hair is clean, and because it creates volume! I recently received a bottle where the sprayer didn't work . . . at all. This is so frustrating because it renders the product useless and you're out the money. I contacted Livign Proof via their website and after giving them the information from the bottle (lot #, date, etc.) they sent me a replacement, no charge! I love all of the company's products and now I love the company even more!